Low Price Guarantee
Low Price Guarantee
10 Year Warranty
10 Year Warranty
Free Delivery
Free Delivery
Rated Excellent
Rated Excellent

Frequently Asked Questions

Who should I contact if I need more help with my order?

If you’re confused during the process of ordering your USB drive, company director Jonathan or a member of the team will be here to help with any queries you may have. You can fill out our contact form, or alternatively, call us on 01896 750536.

How long has Flash UK been operating as a business?

Flash UK was established in 2010. In the 8 years we’ve been operating, we have globally supplied USB drives and other promotional, branded merchandise. Our registered company number is 160130 and we are a trading name of Border Computing Ltd.

How long is the warranty period?

At Flash UK, there is a 10 year warranty period on all flash drives beginning from the date of purchase. The warranty does not cover the exchange of products that have been damaged due to misuse, accident or incorrect maintenance by yourself. For further questions on warranty with Flash UK, please contact us.

Printing options?

We offer a variety of branding options for our USB’s, video brochures and boxes. These include full-colour printing and laser engraving. Printing is FREE up to 4 solid colours on both sides. If offset or gradual printing is required, we will require a small fee.

What is the minimum unit order?

The minimum quantity order is 25 units, however, there are options to enter various quantities dependent upon your preferences and requirements. Once you have completed your quote, we will get back to you with a full price list.

Which operating systems are your flash drives compatible with?

Our flash drives are compatible with windows XP, Vista, Windows 7, Windows 8 and Mac OS 9.x or later and Linux Kernel 2.4 or later.

Which country are the Flash Drives imported from?

We only import from one company in China who we have been working with for 5 years. We have formed a very trusting and efficient working relationship.

Which payment methods do you accept?

We accept BACS, credit card + 2.5% surcharge and debit card.

Which image formats do you accept?

We accept ai., eps and pdf. On occasion high-resolution jpeg depending on the complexity of the logo.

Can I order flash drives with custom data pre-loaded?

We do load data for clients so please ask when making an enquiry. Normally data loading is free of charge.

Why are there no prices on each product?

We do not put prices on a product as prices are changing daily and we would be constantly changing prices. We get you the most up to date price on the day of enquiry. This price we will hold for 3 working days.

Can I create an order with multiple brandings?

Yes you can have an order with multiple brands. This may add to the cost of each branding due to a new print being created.

How long should it take for my delivery to arrive?

Delivery is normally 10 days from logo approval. However, this may vary depending on the complexity of the logo and the model of USB e.g a bespoke model which takes 18 days.

Why should I choose Flash UK?

We have worked closely with organisations across the world to supply them with branded devices. Not only do we offer the lowest price guarantee, we offer free colour printing, free data loading AND free delivery on all of our products. We have been rated excellent on Trustpilot too!